Terms of service
General Terms and Conditions of by Aylin Koenig GmbH:
The business relationship between by Aylin Koenig GmbH and the Buyer shall be governed exclusively by the following General Terms and Conditions in the version available on the Internet at the time of the order, unless they have been amended with the express consent of the Seller. Deviating terms and conditions of the buyer shall not apply even if we have not expressly objected to them.
The shipping costs and delivery conditions according to § 5 only apply to shipping within the Federal Republic of Germany. In the case of deliveries to other European countries, a quotation will be drawn up for each individual order, as shipping costs vary considerably.
§ 1 Conclusion of contract
The customer orders goods from by Aylin Koenig via online shopping on the Internet. The customer undertakes to execute the order in accordance with the terms and conditions on the website.
§ 2 Non-execution of the offer
By Aylin Koenig shall not be obliged to accept the offer or execute the order in the event of typing or calculation errors or mistakes on the website.
§ 3 Delivery
Visible damage to the packaging upon delivery must be reported immediately to the carrier (parcel service) and confirmed by the carrier. Other damage must be reported to us within 14 days of discovery or occurrence. If an item is not available but an equivalent or better quality item is available, we can provide this as a replacement at no extra cost. If you do not like a replacement item, you can return it.
§ 4 Payment
The order will be shipped after payment. The purchase price is made up of the purchase price and the shipping costs.
You can choose from the available payment methods during and before completing the order process. PayPal and the payment options offered by PayPal via direct debit, credit card or PayPal account are available. Other options are credit card payments and traditional bank transfers. The terms and conditions and data protection notices of the respective payment providers apply.
§ 5 Retention of title
The goods delivered to the customer are the property of by Aylin Koenig until full payment has been made.
§ 6 Warranty
We shall be liable for defects in the delivery - except in the absence of warranted characteristics or in the event of culpable breach of material contractual obligations - to the exclusion of further claims as follows:
The statutory warranty periods for new products from the transfer of risk are 24 months for private use and 12 months for commercial and/or professional use. If the product is repaired or redelivered under warranty, this shall not trigger a new start of the warranty period.
The warranty does not cover damage caused by normal wear and tear, faulty assembly and installation work or faulty commissioning if we are not responsible, faulty or negligent handling or maintenance, improper use or failure to observe the installation or operating instructions and the relevant standards. In particular, the warranty does not cover the wear and tear of wearing parts. Wear parts are all rotating parts, all drive parts and tools. Warranty claims shall also lapse if modification or repair work is carried out by the purchaser or a third party without our approval.
If the purchaser does not give us the opportunity and reasonable time to convince ourselves of the defect and, if necessary, to carry out the required subsequent performance (rectification or replacement delivery), all claims for defects shall lapse.
Further claims of the buyer, in particular due to the absence of warranted characteristics or due to damage that has not occurred to the delivery item itself, are excluded to the extent permitted by law
§ 7 Data protection
The purchaser is aware and agrees that his personal data necessary for the processing of the order will be stored on data carriers. He expressly consents to the collection, processing and use of his personal data. The customer has the right to revoke this consent at any time with effect for the future. In this case, the company by Aylin Koenig undertakes to delete the personal data immediately, unless an order process has not yet been completed.
We reserve the right to cancel orders or suspend customer accounts if there is evidence of fraudulent behavior or other irregularities. This applies particularly, but not exclusively, to cases where a false identity is used, payment information cannot be verified, or repeated chargebacks occur. The customer will be informed in such cases if legally required.
§ 8 Place of jurisdiction / place of fulfillment
Unless otherwise stated in the purchase contract or the order confirmation, the place of performance shall be the Seller's place of business.
The place of jurisdiction for all legal disputes, including in the context of a bill of exchange and check process, is the registered office of the seller if the buyer is a merchant, a legal entity under public law or a special fund under public law. The seller shall also be entitled to bring an action at the customer's registered office.
The law of the Federal Republic of Germany shall apply exclusively to the contractual relationship.
§ 9 Legal validity
Should individual provisions be or become legally invalid or should there be a loophole in the contract, this shall not affect the validity of the remaining content of the contract.
§ 10 Exclusion of liability
This website has been created and checked with the greatest possible care. However, the publisher assumes no liability for the topicality, correctness, completeness or quality of the information provided. The publisher excludes any liability for damages caused by the use or non-use of the information provided or by the use of incorrect or incomplete information, unless there is evidence of willful intent or gross negligence on the part of the publisher. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.
§ 11 References and links
The publisher hereby expressly declares that at the time the links to external websites were created, no illegal content was recognizable on the linked pages. The publisher has no influence whatsoever on the current and future design, content or authorship of the linked pages. Therefore, the publisher hereby expressly distances himself from all contents of all linked pages that were changed after the link was created. For illegal, incorrect or incomplete contents and in particular for damages resulting from the use or non-use of such information, the provider of the page to which reference was made is solely liable.
§ 12 Copyright
Brand names are used freely and without separate identification. These names are the property of their respective owners and are used for information purposes only. It should not be assumed that trademarks are not protected by third-party rights simply because they are mentioned!
The copyright for published objects created by the author himself remains solely with the author of the pages. Reproduction or use of such graphics and texts in other electronic or printed publications is not permitted without the express permission of the author.
§ 13 Reproduction
Any reproduction of the texts, images and graphics made available on these pages requires the express prior written permission of the author. The author's copyright remains unaffected. The right of use lies with the publisher and may not be passed on to third parties without prior written permission. All texts without author's details are subject to the copyright of the publisher. Any reproduction on other electronic and non-electronic media is also prohibited.
§ 14 Gift vouchers
BUY GIFT VOUCHERS ONLINE
Gift vouchers worth between €50 and €800 can be purchased in the byaylinkoenig.com online store. The generally valid payment methods apply.
After the purchase, an e-mail with the corresponding value of the gift voucher will be sent by e-mail. Each voucher contains a unique code that can be redeemed at any time in the online store or in the Hamburg store of by Aylin Koenig. There is the option of digitally signing the voucher from various layout templates or printing it out as a PDF and adding the code and an individual dedication by hand.
REDEEMING VOUCHERS
The voucher can be redeemed online or in the Hamburg store of by Aylin Koenig. Vouchers can be used for the entire range and can also be combined. Vouchers are valid for 3 years after purchase.
REFUND OF USED VOUCHERS
OFFSETTING THE VOUCHER AGAINST THE ITEMS
If a voucher has been used for an order, the value of the voucher will be deducted in equal parts from the number of items in the shopping cart. The amount of the respective item price has no influence on this.
REFUND FOR GIFT VOUCHERS
In the event of a complete return, the gift voucher will be recharged by Aylin Koenig and can be used again. If only individual items from the order are returned, the gift voucher will be reissued pro rata and can be reused for the next order.